Every healthcare practice has to decide about its medical billing needs. Whether they want to take up this complex process in-house or hire a medical billing company to manage all the paperwork, the decision needs to be made. The medical billing process is complex, time-consuming, and requires a lot of focus. Hiring medical billing companies thus helps carry out billing tasks, which has always been a challenge for healthcare professionals.
So, if you decide to outsource medical billing services, ensure choosing the right one. There are tons of medical billing companies in Tampa, FL, and it can be overwhelming to make an informed decision. Let’s try to make the choice easier with a 5-step guide to choosing the best medical billing company for your healthcare practice.
Here’s what you need to look for:
A simple search for determining the medical billing company’s reputation won’t suffice. You have to go above and beyond to hand over the most crucial and complex tasks to someone else’s hands. Look up the client reviews, similarly to the way you do while buying a new product online. You can ask the company to provide any testimonials or references that can vouch for their work. Also, any concerns arising later will make it difficult to step out of the contract.
When you outsource medical billing services to a third party, you must ask for the cost of services in order to stick to your budget. Every medical billing company is different and charges according to its policies. While some charge a flat fee for their service, others can ask for a percentage of the total revenue. Shortlist at least 5 companies to compare the prices. Also, by saying affordable, we don’t mean cheap.
Following the rules and regulations is a must when it comes to managing the sensitive data of patients. Before hiring a medical billing company, verify if it is HIPAA compliant. It is recommended that you hire an ISO-certified company that gives you peace of mind that they won’t misuse the patient’s data. You can also ask them for a list of compliance procedures they follow as a company and how they ensure that each employee follows those rules.
Using the right software ensures that you get quick results. If you have a particular software that you use for the medical billing process, you need to communicate this need to the medical billing company in advance. Transitioning into a new software not only consumes the time in training but can also cost extra money and resources. Furthermore, you can ask if they are scalable.
Broken communication is one of the major concerns that practitioners have while outsourcing medical billing services. Unlike offices, you don’t have the liberty to ask questions that require an immediate response. And since this financial process is crucial and needs a timely response, you must ask your outsourced medical biller about their communication style. How soon do they respond to calls, texts, or emails? Is there a 24/7 service in case of emergencies? These questions will prepare you for the experience ahead and also build a trustworthy relationship in between.
Finding the right medical billing company is not an easy task and when you go ahead with the search, you will find one flaw or another in each one of them. You only need to ensure that your shortlist for the top medical billing companies in Tampa, FL is the best among the rest. Call your nearest billing company and get a free quote for retaining their services today.
Gables Medical Billing has adapted to the ever-changing medical billing environment, modifying and adding to its services to proactively meet the needs of its clients.